At Computer World, we value our customers and aim to provide high-quality computer accessories and components. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Returns

We offer a 7-day return policy from the date of delivery. You may request a return if:

• The product is defective, damaged, or not functioning as described
• The wrong product was delivered
• The product is unused, uninstalled, and in original condition

To be eligible for a return:

• The item must be in its original packaging
• All accessories, manuals, warranty cards, and invoices must be included
• The product must not show signs of physical damage, misuse, or alteration

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Software, licenses, or digital products
• Products damaged due to improper use or electrical issues
• Items without original packaging or missing accessories
• Clearance or discounted items (unless defective)
• Products returned after 7 days of delivery

3. Return Process

To initiate a return:

1. Contact our support team within 7 days of receiving the product
2. Provide your order number, product details, and reason for return
3. Our team will review and approve the request
4. Once approved, you will receive return instructions

Unauthorized returns will not be accepted.

4. Refund Policy

• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund
• If approved, the refund will be processed within 5–7 business days
• Refunds will be issued to the original payment method
• Shipping charges (if any) are non-refundable

5. Replacement Policy

• If a product is found defective or damaged, we may offer a replacement instead of a refund
• Replacement is subject to product availability
• If the replacement is unavailable, a refund will be issued

6. Return Shipping

• If the return is due to our error (wrong or defective product), we will cover the return shipping cost
• For all other approved returns, shipping costs must be borne by the customer

7. Cancellation Policy

• Orders can only be canceled before shipment
• Once the order has been dispatched, cancellation is not possible

8. Contact Us

For any questions regarding refunds or returns, please contact us:

Computer World
Email: [support@computerworld.com]
Phone: [Your Contact Number]
Website: [Your Website URL]